Seamless. High User Satisfaction. Improved Outcomes.
Care coordination is the solution to today’s health care system where care is fragmented, inconsistent and ineffective. The key contributor to this problem is poor communications and connections between everyone involved in the care of the patient: multiple providers, insurers and other payors, the patient and their support network.
Our approach to care coordination, eQCare, is a cost-effective solution that addresses health care challenges including over utilization, episodic care, poor discharge planning, lack of follow-up care, ineffective communications and other factors that drive up the cost of health care. Here’s what eQCare can do for you:
Unlike other systems, eQCare centers on and enhances the relationships between patients and their physicians. Instead of a simple information technology or telephonic solution, the centerpiece of eQCare is the face-to-face interactions that occur between the patient and the care coordinator.
Our high touch approach is supported by our proprietary eQSuiteTM technology. Our system allows easy access to all medical information about a particular patient by the entire care team. This ensures consistent communications that lead to proper aftercare and follow-up.
Distinct from other approaches to care management, these principals of care coordination form the foundation of eQCare:
Embedded Care Coordinators: Our Care Coordinators are hired from and live in the communities they serve. This ensures they develop an active, in-person relationship with program participants. This familiarity with local cultural norms allows us to better influence and change participant behaviors.
Web-based Software Solution: Our eQSuiteTM system supports the daily activities of each member of the care coordination team, allowing for the person-centered interventions to be easily tracked and measured. There is even a portal for the patient.
Community Driven: Before we begin providing services in an area, we first identify and engage local health care leaders. This allows eQCare to be better tailored to meet the unique needs of a community, its residents and those with chronic health concerns.
Contact us today to learn how eQHealth can work for you to help improve the quality of care and improve the cost effectiveness of health care services.